Availability of products
On each product of our catalogue there are clear indications regarding its availability. This means that you can easily find out which products are currently available for immediate delivery; which products are not currently available and for which we have to wait to supply; and which products are not available so we wait to be informed about their exact delivery date from our suppliers.
Nevertheless, our warehouse also offers you the choice to even order products that are not currently available in our warehouse. In this case, we will contact you via e-mail and / or telephone within a reasonable time period to inform you regarding the expected delivery time. If this time does not satisfy you, you are allowed to cancel your order.
Moreover, we offer a flexible delivery option in the case of multiple products. This means that you can receive either all products in a single mission -in the case their availability requires different delivery intervals, or in separate delivery dates depending on the time they can be delivered to you. In either case, the products will be delivered as soon as possible.
Please mention that the nuns have a heavy daily program. So, they are able to work with the handcratfs only every Tuesday and Thirsday, and these are the days that the orders are fullfilled abd sent.
If in case of force majeure (e.g. bad weather, strikes, etc.), it is not possible to deliver the products within the specified time, we will notify you via e-mail in order to arrange the completion of your order.
In any case, please note that any delivery time depends on the availability of the products in our warehouse.