All transactions you make through ieramoni-agiou-rafail.gr are governed by International and European Law regulating e-commerce issues as well as by the Law on Consumer Protection (Law 2251/1994) which deals with issues related to electronic commerce With distance sales.
Modify the terms
The Monastery reserves the right to modify or renew the terms and conditions of transactions. It also undertakes to update this text for any change or addition to the terms.
Liability – Defective Products
Of the products that are sold from our store, some are manufactured by the nuns and some are purchased from our suppliers. All products are received by our suppliers packed.
Before shipping the products, we carefully control the quality and care of the packaging for our own products as well as those of our suppliers.
However, if you receive a defective product, please let us know by e-mail / telephone and return the product within 15 days of its receipt. You have the option or get more or return your money. In case you get another product, the cost of the product and the transportation costs is borne by us.